Privacy Policy

Privacy Policy for SJR Sports Clinic

Last Updated: August 2023

At SJR Sports Clinic, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our clinic or use our services.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Medical history, current health conditions, GP details and other information related to your massage therapy treatment.
• Payment Information: Credit card information, billing address, and other payment details.
• Usage Data: Information about how you use our website, services, and clinic facilities.
• Communication Data: Records of your correspondence with us, including emails and messages.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide you with massage therapy services and related treatments.
• To process payments and manage billing.
• To respond to your enquiries, requests, or appointment bookings.
• To send you updates, newsletters, or promotional materials if you have opted in to receive them.
• To improve our services and customize your experience.
• To comply with legal and regulatory requirements.

3. Information Sharing

We may share your personal information with:

• Our massage therapists and staff to provide you with the best possible care.
• Third-party service providers who assist us with payment processing, website hosting, or marketing.
• Legal authorities if required to comply with applicable laws, regulations, or legal processes.

4. Your Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to legal requirements.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updated policy on our website.

7. Contact Us

If you have questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

SJR Sports Clinic, 19 Montpelier Avenue, Bexley, Kent DA5 3AP.  info@sjrsportsclinic.co.uk

8. Consent

By using our services or visiting our clinic, you consent to the terms of this Privacy Policy.